Multiple Sclerosis Society of Canada (Multiple Sclerosis 1:1 Peer Support Program Volunteers)

Organization Name: Multiple Sclerosis Society of Canada
Opportunity Title: Multiple Sclerosis 1:1 Peer Support Program Volunteers
Category: Social and Community Service
Commitment: 6 months to 1 year
Start Date: August 1, 2020
End Date: July 1, 2023

  • Background/police check required
  • Appropriate for volunteers aged between 18 and 55
  • Appropriate for volunteers aged 55 and over
  • Training or orientation required
Opportunity Description:


1:1 Peer Support Program Volunteer 


Volunteers are at the heart of the MS Society. Join an exciting, dynamic and diverse organization that is committed to improving the lives of Canadians with multiple sclerosis and accelerating the high-quality researchfor a future free of MS. 


The 1:1 Peer Support Program invites applications from interested volunteers who are living with MS, or are caregivers and loved ones of people with MS. We are looking for individuals who are at a place in their own experience where they feel they can effectively support others. 


The 1:1 Peer Support Program is a telephone and internet-based program for individuals living with MS, and for caregivers and loved ones of people with MS. Yourmatchmay be newly diagnosed, may have a specific question, ormay bedealing with challenges related to MS. Sometimes the best person to talk to is someone who has had similar experiences. 


Perform your own #ActsofGreatness 



What you would be responsible for: 


  • Develop a peer support relationship with a peer by engaging in regular contact and providing the following as needed: a) emotional support; b) referral and resource information; c) practical suggestions and coping skills 
  • Maintain contact for 6 months (unless extenuating circumstances arise), and communicate by agreed-upon methods (phone, email, etc.) at mutually agreeable times 
  • Refer issues that are beyond the parameters of the volunteer position back to the Coordinator, so that resources can be provided, and problems can be resolved 
  • Maintain an ongoing professional relationship with the Coordinator, who is a resource for both the volunteer and the peer  
  • Be aware of limitations and maintain personal boundaries, and respect the boundaries of the peer receiving support 
  • Complete all applicable training and forms, including a criminal background check 
  • Comply with the MS Society’s policies, procedures and protocols 
  • Track the approximate number of hours spent providing peer support per month, and follow up with the Coordinator on a monthly basis 
  • Communicate urgent needs and issues immediately to the Coordinator 
  • Agree to a one-year volunteer commitment once trained and matched with a peer 



Interested? Here’s what we’re looking for: 


  • You are 18 years orolder; 
  • You are either: 
  • Diagnosed with MS (or an allied disease)  
  • A caregiver (family or friend) for someone living with MS (or an allied disease). 
  • You are at a point in your journey where you can provide support toothers; 
  • You are available to participate in online volunteertraining; 
  • You can agree to a one-year minimum commitment to the program from the time you have completed training and screening. 
  • Willingness to sign volunteer and confidentiality agreements 
  • Willing/able to submit documents for a criminal records check (CRC) before starting as a volunteer (must be renewed every three years). The MS Society will process the check at no cost to you. 



Support & Resources: 


  • Role Specific Training 
  • Access to our tools, resources and information through MS Society staff 
  • Consistent communication with MS Society Staff and role support. 


Why Volunteer: 


  • Develop strong communication, and interpersonal skills. 
  • Contribute your time to an important cause and see your impact in peoples’ lives. 
  • Obtain a reference letter and develop work experience 
  • Build a strong network and develop meaningful connections within the MS community 
  • Gain valuable experience in the non-profit/health services sector 



Time Commitment: 


  • Minimum 1 year (2 matches commitment)  
  • 3-4 hrs per month per peer 
  • Flexible 


Join us to #endMS!  Sign up to volunteer todayand help create positive change.

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